We offer:
1. A full 12 month replacement and/or repair guarantee on all our products supplied.
2. A proven 8 step order to delivery system guaranteeing prompt despatch and on-time delivery.
3. Desktop's reliable and proven 'Flex-e-order' online ordering system, along with our 'Store-2-door' warehouse and despatch service, throughout Australa and New Zealand.
4. The convenience of a flexible delivery combination - Direct to location specific sites including branches.
5. All products are delivered with all relevant product and delivery information to ensure fast hassle free identification during despatch, transport and receipt.
6. A dedicated Account Manager.
7. Regular meetings onsite between you and the Desktop Account Manager to ensure continued "Customer Satisfaction"
We are keen to learn from your experience, so that we can adapt our systems to suit your Customer Service requirements.
In-House Design
Desktop offers a unique service whereby we provide in-house designers who are experienced in creating an exclusive merchandise for our clients.
We will always talk to you to get a clear understanding of your brand requirements and guidelines and we can then propose and present designs and layouts for your approval; vectorize your art and offer design suggestions for various products.
All artworks are sent to our customers for their approval, prior to commencing production.
Free Warehousing
Desktop Promotional Products offer free warehousing for your promotional merchandise ordered through them. We also manage stock inventory, and can handle the despatch and fulfilment of any job.
We also offer the provision of a weekly and/or monthly "Stock Report".
So if you want to bulk order goods to get a better price but you don’t want them delivered just yet, we can hold them in our warehouse for you and deliver them as needed.
Personalised Corporate Webstore
Desktop Promotional Products offers to develop a promotional products online ordering system for your staff and branches, thru a web based Content Management System
This online ordering system will allow authorised branch personnel to access the catalogue via a login system to order promotional products as approved by Head Office.
This will allow for the setup of up to 50 branch passwords. All orders will be sent via email to designated email address which is normally in the promotional products despatch centre. A copy of the order will go to a designated promotional orders control email address.
The product catalogue will allow the setup of categories to enable a simple and easy navigation through the products in the catalogue.